Crafted.

So far so good

We are so pleased with our decision to purchase at The Factory again! About two years ago we searched for and found our dining room table at The Factory. The staff and service was unmatched and so we returned recently to purchase a couch. The couch is beautiful- it suits our space, our style, and our family’s needs perfectly.Once again, I have to say that we have felt important through the whole process. Our saleswoman, Marla, was so patient and helpful. She insisted we take fabric samples home to see them in our house. I was ready to decide at the store and kind of overwhelmed with all the choices, but she knew what she was doing because I hated my original choices in our home. It took two tries but when we selected a fabric I knew it was the one. When the furniture arrived the corner fabric was peeled back just a bit- Ryan, a Factory employee, called and set up someone to fix the upholstery within hours. It was a minor blemish, but THEY insisted on making it perfect. This speaks volumes for a company and it is why when we need furniture or lighting we will return to The Factory.

We're so happy with our experience and fixtures from the Lamp Factory! 5 STARS go to Marla who worked with us from start to finish beginning over a year ago in assisting with the fixture design and selections for our full home renovation! We could not have done it without her expertise, information, and dedication. Throughout the entire process, we knew she was always available whether it be by a phone call, email, or on site - and that made all the difference in us getting exactly what we wanted while making sure all components worked with our electrician's process. We recommend Marla at the Lamp Factory in Dickson City to all looking for sophisticated, professional service!