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Crafted.

for you at The Factory

Our Story

The Factory has two large furniture showrooms located in Dickson City and Wilkes-Barre, Pennsylvania. We feature one of the largest selections of lighting, indoor furniture, and outdoor furniture in Northeastern Pennsylvania.

From American-made solid wood dining and bedroom sets to Amish patio furniture, outdoor poly furniture, and fire tables, our showrooms are designed to help homeowners find quality furniture built for comfort, style, and long-term durability. Customers travel from throughout Northeast Pennsylvania and beyond because they know The Factory is worth the drive.

Shipping & Delivery

Financing

Custom Orders

Service & Repair

We guarantee the area's lowest price on every Lighting, Furniture, and Patio products that we sell, every day, 365 days a year.
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4.9
Jim B.
3 days ago
After years of use, the felt glides on our Trailways dinning chairs needed to be replaced. I contacted The Factory for help identifying the replacement glides. Ryan at The Factory not only ID'd what I needed, but ordered and provided them to me. This type of Customer Service is rare these days! Thank You Ryan!
Response from the owner:Jim Thank you so much for your kind words! We're thrilled Ryan was able to identify the correct replacement glides for you. Providing great service long after the sale is something we take pride in, and we're glad we could help keep your Trailway dining chairs looking and working their best. We truly appreciate your support and look forward to helping you again in the future! Cory owner
Cathe M.
5 days ago
Fabulous experience from beginning to end. Wonderful service, great selection and exactly what I was looking for.
Response from the owner:Cathe Thank you for the wonderful review! We're so glad you had a fabulous experience from beginning to end and found exactly what you were looking for. We appreciate your kind words about our service and selection, and we look forward to seeing you again soon! Cory owner
Patty M.
6 days ago
Tim was very helpful during my visit. He was very polite and patient. Would return for future purchases.
Response from the owner:Patty Thank you for your kind words! We're so glad to hear Tim was helpful, polite, and patient during your visit. We truly appreciate your support and look forward to helping you with future purchases. Thanks for choosing us! Cory owner
Gary E.
2 weeks ago
Did a great job repairing my antique lamp.
Response from the owner:Gary Thank you for your wonderful review! We're so glad we could help bring your antique lamp back to life. Enjoy your lamp, and please don't hesitate to reach out if we can help with anything else in the future! Cory owner
Denise R.
3 weeks ago
Lori was a great help
Response from the owner:Denise Thank you for your kind words! We're so glad Lori was able to help and make your experience a positive one. We truly appreciate your support and look forward to assisting you again soon! Cory owner
Elizabeth H.
3 weeks ago
Excellent service! Dean was so helpful and accommodating
Response from the owner:Elizabeth Thank you for the wonderful feedback! We're so glad to hear you had an excellent experience. Dean takes great pride in providing helpful and accommodating service, and we're thrilled he made your visit a positive one. We truly appreciate your support and look forward to helping you again soon! Cory owner
Marylou F.
3 weeks ago
Tim was such a help to find the right lampshade for my custom made lamp! I am so proud of my piece and so very impressed with the customer service I received…will advise my friends to request Tim for sure! It’s so nice that a business knows how to treat customers!
Response from the owner:Marylou Thank you so much for the kind words! We're thrilled Tim was able to help you find the perfect lampshade for your custom-made lamp. It means a lot to hear how proud you are of your piece, and we're glad the customer service made the experience even better. We truly appreciate your recommendation and look forward to helping you and your friends again soon. Enjoy your beautiful lamp! Cory owner
Lisa D.
4 weeks ago
Response from the owner:Lisa Thank you for this awesome rating! Our entire team at The Factory really appreciates you giving us this feedback. Cory owner
Sydney K.
4 weeks ago
Lori, Marla, & Tim were all very helpful in our experiencing at the Lamp Factory!! We are so excited about our new bed frame and blanket chest we ordered from here during their Memorial Day sale. The team was helpful in every step from start to finish. I definitely recommend the lamp factory for anyone looking for friendly service and quality furniture!
Response from the owner:Sydney Thank you so much for the kind words! We’re thrilled to hear Lori, Marla, and Tim made your experience such a great one from start to finish. It’s exciting that you found the perfect bed frame and blanket chest—great choices! We truly appreciate your recommendation and look forward to helping you again in the future. Enjoy your new furniture! Cory owner
Peggy G.
4 weeks ago
It was a great experience. Lori was so helpful and patient. We found just what we wanted. Thank you Lori!
Response from the owner:Peggy Thank you so much for the kind words! We’re so glad you had a great experience and found exactly what you were looking for. Lori will be thrilled to hear this—she truly goes above and beyond for our customers. Enjoy your new pieces, and we hope to see you again soon! Cory owner
Lori R.
4 weeks ago
What a gem on Main St. In Dickson City! We've been looking for new light fixtures and new furniture for a while. "The Factory" does not disappoint. Tim our helpful salesman showed us a world of possibilities in lighting. They have all manner of different styles of lamp. Everything you could possibly need. Additionally, they have the finest handcrafted American made furniture from chairs to ottomans, to very well made sofas and porch furniture. Lots of sales, a kind and helpful staff, variety and even delivery. Come, shop and enjoy this hidden gem. Very highly recommended.
Response from the owner:Lori Thank you so much for the kind words! We’re thrilled you found us and that “The Factory” lived up to your expectations. It’s great to hear Tim was able to walk you through all the lighting options—there really is a lot to explore! We take a lot of pride in offering high-quality, American-made furniture along with a wide variety of styles, so it means a lot that it stood out to you. And we’re glad you had a positive experience with our team and found some great deals along the way. We truly appreciate the recommendation and look forward to helping you again whenever you’re ready for your next project! Cory owner
Joan S.
1 month ago
Love the furniture! Ordered kitchen and bedroom sets. Tim was friendly and not pushy at all!
Response from the owner:Joan So glad you’re loving your new furniture choices for both the kitchen and bedroom sets! Tim will really appreciate the shoutout too. He’s all about making the process easy and comfortable, so it’s nice to hear that came through. Thanks for trusting us with your home, and we really appreciate your business! Cory owner
Jenny C.
1 month ago
Response from the owner:Jenny Thank you so much for this awesome rating. We really appreciate it! Cory owner
Allen Z.
1 month ago
Tim was awesome! He helped my wife and I find pieces that would satisfy our different preferences. He had the patience of a saint with my indecisiveness. Even when our kids were running around like crazy, Tim kept his cool. We left very happy customers with several pieces of patio furniture!! Much better buying furniture here - very high quality.
Response from the owner:Allen This is great to hear—thank you for sharing! Finding pieces that work for different tastes isn’t always easy, so we’re glad Tim could help you land on something you both love (and keep things stress-free, even with the kids in the mix!). We really appreciate your kind words about the quality, too. Enjoy the new patio setup! Cory owner
Corey P.
1 month ago
My husband and I were looking for quality outdoor furniture. The Factory had so many wonderful options it was hard to choose! Tim was especially helpful during the process. Would recommend to anyone!
Response from the owner:Corey Thanks so much for the kind words! We know how tough it can be to choose with so many great options, so we’re really glad Tim could help make the process easier for you. We appreciate the recommendation and hope you and your husband enjoy your new outdoor furniture! Cory owner
Lorena C.
1 month ago
Wow what an amazing selection of home products. DJ, Jeanie and Tim were so helpful with everything. Solid furniture that is well build with great prices.
Response from the owner:Lorena Thanks so much for the kind words! We’re really glad you had a great experience with DJ, Jeanie, and Tim—they’ll appreciate the shoutout. Enjoy your new furniture, and we hope to see you again soon! Cory Owner
Melanie W.
2 months ago
While the store did not have the item I was looking for (a stained glass desk lamp of a German Shepherd) I had the absolute please of being assisted by a charming, pleasant and downright funny young man by the name of Tim. He is truly a credit and benefit to your company and I strongly encourage you to make advancement opportunities available to him. It's employees like Tim that make a business successful!
Response from the owner:Melanie Thank you so much for your kind words! While we’re sorry we didn’t have the specific item you were looking for, we’re thrilled to hear that Tim made such a positive impression. He truly embodies the level of service we strive to provide, and we’re lucky to have him on our team. We’ll be sure to share your feedback with him and our management team—recognition like this means a lot. We appreciate you taking the time to share your experience and hope we can help you find that perfect piece in the future! Thank you Cory owner
Rita K.
2 months ago
Worked with Lori she was very helpful not pushy very helpful Very sadisfied
Response from the owner:Rita Thank you for your kind words! We’re so glad to hear Lori was helpful and made your experience comfortable without any pressure. We appreciate your support and hope you enjoy your purchase! Cory owner
Erin C.
2 months ago
Lori was a pleasure to work with! We’re so excited to receive our new porch furniture and enjoy summer nights outside!
Response from the owner:Erin Thank you so much for the kind words! We’re thrilled to hear Lori was a pleasure to work with and helped you find the perfect porch furniture. We appreciate your support and can’t wait for you to receive everything! Cory owner
Cara G.
2 months ago
Response from the owner:Cara Thank you so much for this awesome rating. We really appreciate your feedback and your support! Cory owner
Ellen W.
2 months ago
Response from the owner:Ellen Thank you so much for this wonderful rating. It means a lot to our entire team when we receive feedback like this. We really appreciate it! Cory owner
Jen H.
2 months ago
I loved my experience shopping at The Fatcory with Lori. She was the best. Very knowledgeable, helpful, friendly and never pushy. She helped me make decisions and offered great advice. I am so excited to get my 2 tables and chairs. I can hardly wait for them to come in and be delivered.
Response from the owner:Thank you so much for sharing this! We’re so happy to hear you had such a great experience with Lori—she’ll love reading this. It means a lot to know she made the process easy and enjoyable without any pressure. Your new tables and chairs are going to look amazing, and we’re just as excited for you to receive them. Thanks again for choosing The Factory, and we hope to see you back again soon!
Amanda S.
2 months ago
Love the options and quality pieces at The Factory! If you're interested in anything from there, go see Tim. He helped us with our kitchen table. He was extremely kind, patient, helpful and knowledgeable! He had amazing suggestions that helped us finally make a decision (which was difficult because there are so many options here!) We'll definitely be coming back to see Tim for future purchases!
Response from the owner:Amanda Thanks so much for the kind words! We’re really glad you had a great experience and found the perfect kitchen table. Tim will definitely appreciate the shoutout—he takes a lot of pride in helping customers find exactly what they’re looking for. We know all the options can be a bit overwhelming, so it’s awesome to hear he made the process easier for you. Looking forward to seeing you again for your next project! Cory owner
Deb F.
3 months ago
Great experience as always Lori and Marla were able to direct me to exactly what I wanted for my kitchen make over !!! I highly recommend this venue for any lighting needs you may have
Response from the owner:Deb Thank you so much for sharing your experience with Lori and Marla. We always appreciate your feedback and your business! Thank you again Cory owner
Beau A.
3 months ago
Would recommend for your patio furniture needs, Ryan was very helpful.
Response from the owner:Beau Thank you so much for sharing your experience with Ryan in our showroom. We really appreciate your business! Cory owner

FAQs

Is The Furniture Really Made By the Amish?

– Yes! All of our Furniture craftsmen are from Amish descent.

Where is the Furniture Built?

– Most of our Furniture is handcrafted in Holmes Country, Ohio.

 

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