Reviews

Ann Marie T.
1708719253
Tim was very pleasant and helpful with our purchase. We love the store and will definitely be back
camille P.
1708378730
Ryan's #1!! Thanks for your help!!
Renee J.
1708287915
The factory is our go to for all our lighting needs. The staff is polite, helpful and knowledgeable. The selection is fantastic. They stand behind their products.
Michele A S.
1708193612
Marla and Tim are exceptional! They are both kind, patient and very helpful when you are there! I have been a customer for 20 years and highly recommend doing business here.
Emily E.
1707769524
Ryan helped me out he was awesome !
Jan K.
1707649636
Ryan was great! We went to 4 different stores to find a recliner. The Factory had the lowest prices and best quality. We also bought a beautiful Sleigh bed which we love! We highly recommend this store!
Jeff R.
1707514465
Great selection of lights that are of excellent quality. Very happy to find this store. Staff is very helpful. Will definitely return for more purchases. Tim was great to work with helping us select the perfect chandeliers.
Mary C.
1707427015
My husband and I have been shopping at The Factory for MANY years and have ALWAYS been more than satisfied! Cory and his staff are extremely helpful and always go that extra mile to help us find what we are looking for. Our latest purchase, a couch, is absolutely beautiful and extremely comfortable…and it fits in our new home perfectly! We can’t thank Cory enough!!
Ben J.
1706398827
Worked with Ryan who was very helpful with picking out stools for our kitchen.
David M.
1705095017
A metal piece on the base of our decade's old Tiffany lamp broke and we thought it was lost forever. We took it to The Lamp Factory and they ordered a small part and repaired it for less than $20. The staff were so friendly and store has the most beautiful lighting you can find anywhere. We highly recommend this awesome local business.
Kath K.
1705080064
Great place to purchase kitchen tables, couches, lighting, etc. They are knowledgable in all areas and have quality items. Definitely glad I stopped in. Made several purchases to complete my kitchen remodel. Would definitely recommend The Factory, especially talk with Tim. Great guy to help you with your purchase!
Kathy C.
1705013450
We recently built a new home. We purchased all our lighting, outdoor chairs, and most recently our indoor great room furniture from the Factory. From the start of our build to the finish, Cory and his staff have been most helpful in helping us make appropriate selections with detail to the architectural design of our home and what we envisioned. The quality of all items purchased is excellent. Shout out to Cory & all the Dickson City store staff especially Ryan, Marla and delivery guys Scotty & Charlie! Definitely recommend the Factory for all your lighting needs and furniture!
Andrew L.
1704076124
Marla and the staff are amazing. Prices are a little high, but you're getting a quality product with a company that stands behind that product.
Thomas T.
1703365232
Two days before Christmas and my kitchen light broke. We went to The Factory in Dickson City and Ryan went above and beyond to ensure we walked out with a new kitchen light that day. This isn’t our first purchase here, I would highly recommend this store and make sure to ask for Ryan for all your lighting needs..
Luke D.
1702149953
Marla helped me to get some fixture parts. Very helpful and nice Thank you!!!
We love shopping The Factory - no one else compares when it comes to quality and to customer service!
Joe V
1701454927
Needed a replacement remote for old model heater purchased by my late stepfather that was given to me, more than helpful and friendly. Highly recommend “The Factory”.
fred L.
1701218550
So very knowledgeable helpful and pleasant. Great selection and prices. Its a pleasure to do business with them!
james H.
1698793560
Tim Ferrone was amazing! He spent so much time helping us make sure we had exactly what we were looking for and had immense patience as we considered different fabrics and configurations. Absolutely recommend this store!!! and Tim!
Nicholette S.
1697663499
Purchased a dining room table for our new home and the quality was absolutely amazing! The table color and style is beautifully made and Cory even helped match the exact color to get a custom bench for extra seats. Couldn’t be happier.
Lori P.
1697662719
Purchased a beautiful dining room set and outdoor gliders. Very happy with both. Great experience with everyone at The Factory!
Jason T
1692740423
Marybeth L.
1679358185
Tom K.
1679352463
Huge selection of handmade furniture and dining sets along with a massive amount of lighting fixtures and bulbs.
William John R.
1675382322
Quality Amish furniture. Salesman Mike knew all the information. Great sales.
William B.
1673288291
Great selection, friendly staff.
T C
1673019887
always excellent service, even after purchase .
Joe Z.
1662586067
It was worth the wait! We ordered a custom Amish made kitchen table and chairs, and couldn’t be happier with our purchase. Cory’s team was more than helpful helping my wife design the colors and style. Then we went back for a coffee table and 2 end tables!
Cheryl A.
1661803238
I had an outstanding experience from the time of order to the time of delivery. Special thanks to Corey and Marla for their expert advice and knowledge to help me select perfect furniture for my home. Also, a special thanks to his delivery team for doing an outstanding job. I highly recommend them to anyone who is looking for quality furniture and outstanding service.
Connie
1661230846
Lynn K.
1661220159
Excellent service! any questions I had were answered and Tim helped me pick the perfect furniture! Absolutely love our outdoor Rattan sectional and Poly chairs! would recommend to anyone looking for quality furniture!
Rachel V.
1660580652
We bought our couch here about 7 years ago. The staff was very helpful when we were going through this process to pick the right one. I have moved three times with this couch and it is still holding up great! As good as new! Highly recommend!
Jason C.
1660578383
We recently purchased outdoor furniture through Tim F. And he did a great job explaining everything to us as well as updating us when our furniture was ready to be picked up. Outstanding experience and customer service
Dana F.
1660434626
We got amazing Poly Adirondack chairs and foot rests. So comfortable and durable. Highest quality, great customer service. I highly recommend the factory for all custom made and excellent quality. A+++++++++
Amanda
1660418557
Amazing store! Love the color varieties and quality of the outdoor furniture. Staff was very helpful and attentive.
Jacob I.
1660417855
I went here to buy my bed set and it was well worth it! Tim was very helpful and answered any questions i had and helped me pick out the perfect bed set!
ed G.
1660417086
Purchased the poly Adirondack chairs and footrests. Excellent quality and look amazing. Will definitely purchase more for the patio next year.
Laurie L.
1657590798
They have well made furniture at great prices
Jennifer F.
1654792301
Love my new rockers
Mark W.
1654461777
We recently purchased an Amish made coffee table, end table and lamp from The Factory. We were so impressed with quality, craftsmanship and style of this American made furniture, we went back to buy a TV stand. I don't think the picture of the front of the Dickson Citystore does this place any justice. When you walk in the showroom is covered with every type of furniture imaginable from bedroom sets kitchen tables and everything in between. Everyone working there is friendly, professional and super knowledgeable of everything on the floor. They take the time to talk with customers to make sure you are getting exactly what you want with color, finish and the right style. We would highly recommend The Factory as a first stop to anyone looking for some amazing, high quality furniture and plenty of other top notch items.
Gino A.
1652786848
Great place to purchase outdoor furniture because it's made in the USA! We just did. They have supported us in our annual Toby Joyce memorial bowling tournament for the benefit of the Friendship House so we showed our support back by buying there. I hope to see you back next year as a lane sponsor once again.
Gary C.
1649368076
Awesome furniture sold here. Everything is hand made by the Amish. Beautiful..
Rich L.
1647778420
We live the place lots of quality furniture and heirloom pieces.
Tammy D.
1645301097
Great prices and friendly employees
Elizabeth B.
1632512623
They have such nice inventory and no pressure. Prices are great. I will be going back to buy a lamp I saw there
Eddie K.
1682523932
Very helpful.
steven C.
1681673857
Beautiful stuff but VERY expensive
Andy M
1662759934
Rj W.
1630380988
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